Allergies & Dietary Requirements

We can offer some of our cakes to suit your dietary requirements such as gluten free /dairy free. Please indicate your specific inquiries to let us know. Please be aware that although ingredients such as nuts can be removed from the cakes. We cannot guarantee that any of the cakes are 100% free of nut traces due to the manufacturing process used for some ingredients. It is the responsibility of the customer to ensure allergen information is passed on to those consuming the cakes. 

Collection & Delivery

Orders can be collected from our shop in Lichfield during our opening hours. Any orders not picked up within the agreed collection time can be re-arranged. No alterations can be made to your order once it has left our shop. We do not provide delivery service. 

Damages

Please remember that cake decorations are very delicate items. And we cannot accept responsibility for damage that is done to the cake after has left our shop. 

Cancellation

For wedding cakes, we require one month period prior to your big day. If the cancellation for other celebration cakes takes place more than 7 days before the agreed collection date, we will honour your refund or move it to a new date subject to the availability. If cancellation of an order  takes place less than 7 days before the agreedcollection date, we reserve the right to retain you non refundable deposit. We retain the right to cancel the booking I ensure circumstances beyond our control such as fire, power cut, illness etc during which we will refund in full any money taken.

Prices

All prices are non-negotiable and priced according to your exact design and the size of your cake. Following your enquiry, your quote is valid for 24 hours from the point of issue. Paying your deposit will secure the quoted price and date in our diary. Failure to do so evidently means NO BOOKING.

Deposit

A non-refundable 50% deposit is required in order to secure the commission of your cake and chosen date with us. Orders are not fully confirmed the deposit has been received and acknowledge by us. 

Please note orders placed for cakes with less than 7 days before the collection date require FULL payment at the point of requiry. Orders are not under £40.00 are to be paid in full.

Payment

The balance of your cake is due 3 days  before the day of collection. If full payment is not cleared and received by this time, the order will not processed. The deposit will not be refunded.